Hello Archon. It is against Plarium rules to share our passwords and email with others. Of course, you can always contact the Support team. You have to know  your ingame coordinates  and have access to the  email that is connected with your city   https://social-support.plarium.com/hc/en-us/requests/new?Y 

That's why I can't let my brother play my game at another address. ?

I think that rule is allowed. As I remember, I can share the password with others and that. That was 9 years ago. Conversation 

I don't think it's because I got banned. 

The only thing is that I got a ban for that player hi use the program, but I don't know, and that for 3 years, and then after 3 years you take action, shame on you. 

yes it is good but it is also bad . if you can't find 3 years to use the program then how can I find 

that's my opinion and I'm not angry but I'm more interested .

am I a player who plays this game for friends etc....

i fell in love with it because of that .

I haven't found out why I was banned yet, but I'm interested and I think this is what I'm talking about. (program) 

24 hours is your rule to answer me, easy, I know that 12 years ago, your rule, you also don't stick to your rule 

and I shared the account with others many times and for 12 years I was not banned .

Did I play a game for 3 of my brothers and I wasn't banned? 

You are a player who has moderator status who explains to players and directs them to solve the problem, but you don't know why I was actually banned, right? 

that means if he used the program for 3 years and you caught him now, then this game is rubbish. If the program is used, it takes time for you to catch it before they create a big problem in the game.

in my opinion, it's not that we as players are in trouble, but you too. but you won't admit it .

That's all my opinion, don't get angry, maybe I'm wrong.

This is interesting to me because I was waiting for the moment to get banned.

but that's not why I gave them the order, but to find out if I could trust that team or not. I defended them but 5 years have passed and you are only now taking action. 

in my opinion, if this is true, then you are doing your job badly, if players who play fair, they are victims. . As a player, I know a lot of what happens in the game. some admit that they use programs, but he hasn't been banned yet 7 year game 

I did it twice yesterday and I didn't get a response.

I'm waiting for a response and I'm very interested.

Yes, if it's a penalty, it's a ban, I'll serve my sentence for what you said and I'll change my password later.if that's the case

If I get the chance to enter the order, I don't know what punishment you will give me. 

What I say, what I think, that's another matter, but the same principle, what I have to do when I have the opportunity to enter the account.then I know I shouldn't have trusted that team.

I hope I can get a solution to what I need to do to be able to play on my account again. 

but I still don't know what I'm being punished for .You have to tell me the reason why I got banned. 

whoever banned my account knows what it's for . Now it's up to me to wait impatiently. ;D

then you shouldn't need someone who doesn't know the reason why I was banned to say that, I know at a lot players who give their order to be protected. and were not banned

Can you help with that or not?

3 days and I still don't have a reason why I was banned.

Come on, tell me if you're breaking the rules by doing that. 

https://www.youtube.com/watch?v=pepu0BkjwJY&list=RDMMpepu0BkjwJY&start_radio=1 

I still haven't received a reason why I was banned.

Shame on you, Plarium. 

Hello, Archon! Have you contacted our support team yet? They can look into the issue, but you'll need to provide some details, such as your coordinates or Plarium ID.

Archon,  I understand your frustration, but the rules are to keep the game's balance in order, with no exception, even for the mods. It is not a punishment, it is what the companies do when they find out that the account IP is changed, or uses a 3rt party program. It is all written in the ingame guide. All the players are obligated to follow the rules, which is what we agreed to follow when we started the game for the first time, and this is as long as we play the game. It is not real estate, so we cannot sell or give it up to others because it is not ours to do so. We just use a company's pixels. I repeat, it is not only Plarium's rule but all the companies' rules for their games.                                                                                                                                              Archon,   1 ticket is enough, as a second ticket will be considered as a new case. The Support Team replies in 1-5 working days. Please check your email, if you got the automatic reply from the support saying that they received your ticket, etc. If you cannot find it, check your email spam folders. If the automatic reply isn't there, unfortunately, you didn't submit the ticket correctly.                                                                                         Please check my sceenshot to understand what I'm asking you to find out. If you didn't submit your ticket correctly, I can help you but  in real time only, meaning you have to have a FB account. Here is my FB account https://www.facebook.com/katiousa.maurogennous. You can send me a direct message asking me about the ticket. I always check my Messenger.🙂

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Archon, I already replied to you above. Please check it. I want to help you, so please contact me if you have a fb account.

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