hi, dont bother asking, they don't do anything, they dont care, you can see as  they even did not answer you since the 10th of december.... they just ignore the problem...

i have been complaining for months as i have perpetually this:

same percentage, same group .... day by day .... even vip agents dont care to resolve the problem and their only answer is that it is not a bug is normal 

one answer was:

Thank you for contacting us. I know the repetitive offers from the Wheel of Fortune are not the thing our players like (unless this is not actually the offer they get used to taking advantage of), still this is a peculiarity of the feature. All offers are divided into groups where there are more frequent deals and less frequent ones.

You will be receiving the same deals until this group of offers isn't exchanged for another. Even though, in the next group of offers, there will be also more and less frequent deals.

At the moment our devs aren't planning to introduce any changes in this aspect, as I know.

 now is this again and again same answer

"Good day! Thank you for contacting us. This is not a bug. Players can get the same discount for a long period.

I hope you get another discount shortly.

when i ask for the probability of a month on a row same thing.... they copy paste same answer again and again

and of course, after 5 years.... who needs more cities schemas when the new ones are not included, jsut the same 4 of the last 5 years.... but thats another problem

25 days on a row same discount and item and no help here (agent olga was online on the 18th december and did not answer the first post from ten december) or support or from vip service, they just ignore the problem.... 

Hello all! The feature of the Wheel of Fortune works correctly and getting the same offers isn't a result of a bug.

funny enough i just been told there is a situation with this by support agent (after weeks psoting daily photos and trying to explain, and months discussing this problem with vip agents

its not a matter of frustration for a deal ... its a matter of decency from your side to recognise that something is wrong and to have the decency of at least answering since the tenth of december you have not answer here and you have been online answering others. it is just that you want to ask to stop asking why this after months complaining is not being sorted...

Agent Olga said:

 So, the possibility of adjusting the functioning of the Wheel of Fortune will be discussed by our devs in the future.

i guess this means never as i am still waiting for two years ago when they were going to discuss the problem of the guardians in coa attacks and still nothing  and that was going to be discussed for sure and approved... this sounds more like an excuse to shut up us, not a REAL solution 

ths is a bug since it does not work for all, sort it out!!!!

We have new members in our acadamy/training coalition that are complaining about having the same offer for expanding their city repeatedly being offered.   Often for weeks at a time.   Trouble is they have already purchased and unlocked all city build spots.

This has been reported to our vip agents before the vip program was scrapped. Tickets have been created. The response is always the same.

"We are aware of this issue, and are attempting to resolve it"

Fortuna T.I.A. said:

i also had reported this problem for months and they have ignored me constantly ... i guess they have no intention to repair it and those suffereing of it, we are in disadvantage and they dont care if the disadvantage is for the plarium if it was the other way around, plarium having the disadvantage, it would have been sorted in hours.Hi

Hello!

Since we've received quite massive feedback regarding this functionality, we will bring this matter to the attention of our Tech Team, hopefully, they will be able to implement changes in the nearest future.

we are here complaining about it for months, and we only get disrespect answers from supports agents ....

when you say nearest future how long it will be?

another year?

No idea how long this will take - it has been an issue I made them aware of back in August - they have not fixed the issue to this day.