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Problem with rewards from position

Problem with rewards from position

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30 листоп. 2024, 20:3030.11.24
31.07.20
4

Problem with rewards from position

Hello to all forum and mods .

Today like an hour ago i had an issue in persian positions....I was playing as normal and usual but suddenly while i was clearing out levels i didnt get any rewards for items,coffers,keys . All others seems to be fine! I made 1 hit in team position event because i think it was stucked but the same...Also i relog twice but nothing happened. In the end i open some of my inventory coffers broke some items and cleared the temporarly inventory but still the same. This is the first time something like this happens to me.I search for info in guidelines but i didnt find anything about it!...So i decided to make a topic to forum and see what's is going on :) . Notice that i had a long time to play this game because of my work almost 2,5 years and i rejoined something like 2 months ago. Also i forgot to mention before this happens i leveled up to 101today and 2 days before i reached 125 level in positions. So after all that i wanna ask you if there's was a limit for this (If we are consider Coa Conflict is alive ) or you make any kind of update in it.

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2 груд. 2024, 12:4602.12.24
31.01.18
606

Hello Mitsos. I'm playing Persian Positions and team positions but  I didn't notice any change regarding the chests or the items it gives after the successful break of the Position, and no! there isn't any limit. The limits are for the Hideouts positions when the Hidouts positions are active, so please use the link that Checko posted, and contact  the Support, but before that, you better clear your Plarium Play cache😉 

9 груд. 2024, 12:272 днi
31.07.20
4

Hello again ... i was busy lately and forget about it ... so some time have past since then. Now all seems to be fine after i played a couple of days ! So i lost about 20-25 rewards ( about items , coffers ) for this specific 1 day only . Propably the system got stucked . I dont think is a big issue or very important to make a request to support for some coffers and items by position , except if you want it anyway for maintance , fix bugs etc reasons . Also i would like you to explain me how i clear plarium play cache because i dont know. Maybe i need this one in the future for same reasons and would be great if i know how i can do it. Thanks for your repost anyway :)

9 груд. 2024, 20:402 днi
31.01.18
606
Mitsos432

Hello again ... i was busy lately and forget about it ... so some time have past since then. Now all seems to be fine after i played a couple of days ! So i lost about 20-25 rewards ( about items , coffers ) for this specific 1 day only . Propably the system got stucked . I dont think is a big issue or very important to make a request to support for some coffers and items by position , except if you want it anyway for maintance , fix bugs etc reasons . Also i would like you to explain me how i clear plarium play cache because i dont know. Maybe i need this one in the future for same reasons and would be great if i know how i can do it. Thanks for your repost anyway :)

Hello Mitsos. To clear your cache is very easy. Go to your Plarium play settings and choose the system preference option, like in my screenshot, and choose the reset cache option. Keep in mind that if you have a 2 Factors authentication, before you clear your cache, it is better to disable it, and enable it again after the procedure is done.

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. If you have alts it is better to do it in the main account as the alts will be disconnected and you have to add them again. Of course, there is another way, which doesn't disconnect the players' alts, but it is a bit complicated with a lot of screenshots to guide the players, so you need to follow my post on the subject on our  FB Community page. 

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