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Banned From Game For...

Banned From Game For...

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Moderators for Sparta: War of Empires
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11 лют. 2023, 21:1711.02.23
10.01.16
220

Banned From Game For...

Just returned home, logged in and was raiding seiges (mine) when I recieved a pop-up that showed my IP was banned from the game for using "unauthorized tools"?


Could/would an Admin please check and tell me why? What are "unauthorized tools"? I just logged in and started to play!


Please help.


Respectfully,

Meritus

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11 лют. 2023, 22:5011.02.23
15.10.15
1480

Your Plarium ID is needed to fix it

Elias

12 лют. 2023, 00:0212.02.23
10.01.16
220

Thank you Elias-Just tried to login again-same issue-waited and now I am logged in once again.

Below is the info you asked me for-

ID-17611745


With respect-I think we can both agree to hold off on any game packages purchases until I recieve a response to my questions.

Why was I banned (initially)? And what in God's name is "use of unauthorized tools"?

Thank you Elias-Glad your still around & hope you have been well.


Respectfully,

Meritus

12 лют. 2023, 08:0112.02.23
15.10.15
1480

Thank you.

I'm glad you were able to connect.

It's a system problem, even some moderators suffered from it once, that repeats cyclically and they are not able to cure 😇.

I am now forwarding this information to you in case it helps.

Again thanks to you for trusting the moderators group. 


Gracias.

Me alegra que pudieras conectar.

Es un problema del sistema, incluso algunos moderadores lo sufrieron alguna vez, que se repite de forma ciclica y no son capaces de curar 😇.

Ahora les hago llegar esta informacion por si les sirve.

De nuevo gracias a ti por confiar en el grupo de moderadores.