21 січ. 2019, 13:2121.01.19
https://plariumsupport.zendesk.com/hc/en-us/articles/115002552492
And this will help on knowing how to provide more information on how to report a bug:
https://plarium.com/forum/en/sparta-war-of-empires/bug-reports/84528_creating-a-bug-report-2/