Hello Archon.
Please provide us with the more detailed information, here is an instruction on how to report bugs..
Agent will need more info so that he could check you account etc.
Thank you.
Jannik Jensen said:
-Oki i play on S1 Glorious Valley in Sparta, War of Empire
-my cords are -3099 -1199
- i bought my helios pakage the 23-24/6-2018 and my protection should first have ended the 1/7 in the morning
Hello, Archon!
I have checked your account. You received the Temporary City Skin on June, 23. And it was terminated at 12:53 UTC on June, 30.
Since the issue has not been classified as a bug, the topic will be closed.