Hello, Archon! 

Please specify whether you play on Facebook or on plarium.com.

There is a Facebook related issue and Facebook developers are working on it. We are waiting for the solution with you. 

Facebook engineers are doing their best to settle the issue as soon as possible. Just as you I am keen to see this matter fixed in the nearest time.

karlalex said:

Was this fixed? I am trying to use my plarium avatar as my user picture for the game. 

Hello! 

Please attach some screenshots of the issue and specify your coordinates and the server you play on. You can send them into private messages, but let me know in reply to this post after you do it.