The problem is with the app itself, there are many mistakes that happen with the program, varying from game to game.  It appears you do not do much troubleshooting, you appear to rely on the public to find all your problems for you.  Overall, the app is not much help, I have reported many glitches and there still are new ones that show up every time you mess with the server.

i like it and haven't ran into any problems at all really. but i only play soldiers inc. and Mobile warfare, and Pirates. all of which run just fine, incredibly smoother than when i was operating on the browser versions. i like the layout but i would like more customization of my profile.

(like adding a section to show where I'm from, and getting a badge for being a veteran *I've been playing for over 3 years*)

Lt.Stone said:

i like it and haven't ran into any problems at all really. but i only play soldiers inc. and Mobile warfare, and Pirates. all of which run just fine, incredibly smoother than when i was operating on the browser versions. i like the layout but i would like more customization of my profile.

(like adding a section to show where I'm from, and getting a badge for being a veteran *I've been playing for over 3 years*)

and im talking about the badge being visible on my profile, not just here in the forums

Hello, Lt.Stone. Thank you for such positive feedback regarding the game app. I'd like you to know that our devs team is working constantly to improve the desktop application and it's possible that some new and useful features will appear in the future. 

I downloaded FacebookGameroom.exe, which creates "Facebook Gameroom.lnk" on desktop (Windows 10). Some days the LNK file disappears, so I open the EXE file again, which creates LNK, which I then open to connect.

A few minutes ago, several tournaments ended, which increase my total to over 3K diamonds. Right now, the total is showing only 270 diamonds, and I haven't bought or upgraded anything, and don't see any messages or history anywhere in the app showing why the diamonds have been deleted.

Everytime a tournament ends I get a message about how many diamonds I got, but don't get any message when they disappear.

Will there be a feature in the app to confirm if players want to spend diamonds before diamonds are deducted?

HI,

I would really like to be able to :

- SELL ITEMS not usefull anymore in the LAB (injectors, stimulants)

- GET more CREDITS to upgrade the hero's items

- Produce units more quickly (more bonus as reward)

LADYGAGA said:

The problem is with the app itself, there are many mistakes that happen with the program, varying from game to game.  It appears you do not do much troubleshooting, you appear to rely on the public to find all your problems for you.  Overall, the app is not much help, I have reported many glitches and there still are new ones that show up every time you mess with the server.

Hello! Thank you for this feedback. Could you give me more details about glitches you faced while playing the game in the app?

LADYGAGA said:

Boris Shevchenko said:

LADYGAGA said:

The problem is with the app itself, there are many mistakes that happen with the program, varying from game to game.  It appears you do not do much troubleshooting, you appear to rely on the public to find all your problems for you.  Overall, the app is not much help, I have reported many glitches and there still are new ones that show up every time you mess with the server.

Hello! Thank you for this feedback. Could you give me more details about glitches you faced while playing the game in the app?

I am running into TWO major problems with Plarium Games in general, and I would say it has been over the last month or so, after Plarium has tinkered around over and over again it has gotten much worse.

I HAVE NO SCREEN SHOTS< THE GAME EITHER WORKS OR DOES NOT WORK WITHOUT WARNING OR MESSAGES.

Plarium Play:  I am running Windows 10, and if I am playing with Plarium Play, if I leave the game window (not quitting the game, just doing something else with Windows), then if I try to come back to the game window (even after just a few seconds) I find it has FROZEN, and I have to reset the game, and again be subjected to the Plarium popup ads which I believe is the intent.  So I have totally given up on Plarium Play, for me it is non-functional.

Browser version:  Somehow many instances have happened lately where the game interprets a click on something/anything in the game as a quit or a reset request.  I am constantly being bounced out of the game.  This happens with several browsers.  I did all the cache clears, etc.  It happens without warning, I am only running one game at a time, my Flash is fine, blah blah blah.  There is no way to know when it will happen, the game can be running along fine and then one extra click will turn into a reset.

LADYGAGA said:

LADYGAGA said:

Boris Shevchenko said:

LADYGAGA said:

The problem is with the app itself, there are many mistakes that happen with the program, varying from game to game.  It appears you do not do much troubleshooting, you appear to rely on the public to find all your problems for you.  Overall, the app is not much help, I have reported many glitches and there still are new ones that show up every time you mess with the server.

Hello! Thank you for this feedback. Could you give me more details about glitches you faced while playing the game in the app?

I am running into TWO major problems with Plarium Games in general, and I would say it has been over the last month or so, after Plarium has tinkered around over and over again it has gotten much worse.

I HAVE NO SCREEN SHOTS< THE GAME EITHER WORKS OR DOES NOT WORK WITHOUT WARNING OR MESSAGES.

Plarium Play:  I am running Windows 10, and if I am playing with Plarium Play, if I leave the game window (not quitting the game, just doing something else with Windows), then if I try to come back to the game window (even after just a few seconds) I find it has FROZEN, and I have to reset the game, and again be subjected to the Plarium popup ads which I believe is the intent.  So I have totally given up on Plarium Play, for me it is non-functional.

Browser version:  Somehow many instances have happened lately where the game interprets a click on something/anything in the game as a quit or a reset request.  I am constantly being bounced out of the game.  This happens with several browsers.  I did all the cache clears, etc.  It happens without warning, I am only running one game at a time, my Flash is fine, blah blah blah.  There is no way to know when it will happen, the game can be running along fine and then one extra click will turn into a reset.

Good day! Thank you for providing me with this information. In my opinion, the first issue is connected to lacking RAM on your PC. Please, check System Requirements for the game which you may find in the game description in the Application. 

As for the browser playing, I would recommend that you use Chrome browser in incognito mode. In most cases, the game works really good when the incognito mode is turned on. 

My Problem with the App is does not support all forms of Windows.I keep getting this Message & I am running Windows 7:

http://prntscr.com/nyhvxa

my only problem with Plarium Play is that I can't use the mouse wheel to scroll during unit selection or in reports or any other tab I open.

I am forced to drag the side lever with a holding down left mouse click, to scroll through the tab I am viewing.

otherwise it is the same as the browser, except that it seems a bit faster to load the game!

Thank you all for your comments. Devs are constantly working to improve the desktop application. So, I expect it will work better day by day. 

yeah, being able to sell unwanted or un-needed items like (precise relocaters) or (resource production increase items) for diamonds would change everything. 

Boris Shevchenko said:

I'm not sure about diamonds, but it's possible that the exchanging option for resources may appear :)

The same answer was given by your predecessor and his predecessor about the Medical Laboratory and the abundance of level 12 Stimulances. How about the game engine? Time is ticking and very soon Flash will no longer be supported. This game and all Plarium games for that matter are outdated and running old-fashioned. 

Lt.Stone said:

but thats where players like myself come in, i have no problem financially supporting a game i love. especially with how much i really do love this game. its changed my life, and its all i ever really do, ive been logged on and at it for like two days now. and ill still be at it 3 days from now in the aftermath of the combine conflict i just seriously burnt my self out on...  

That's great! Happy to see that you have fun and enjoy the game. If you're logged on for 3 days, you need some serious help by the way. You might want to consider some fresh air, check up with your ophthalmologist and some mental help. Burn outs can kill you and when you're gone, you and Plarium lose. That's what they call a lose-lose situation.