The case is not quite clear.  Were you insulted by another player?

You can report such a person to the support team. So they can check and take all appropriate measures.

In case you are insulted by anyone, please report the player to the support team. Please add the screenshots of the proofs of his/her behavior together with the abuser's coords to your ticket.

Thanks for your understanding.

Anastasia

Hello I am so nauseated I have already done it in the discussion screen I wrote to plarium I am still waiting for the reception tiket

Rest assured that they will check the reported player and take all appropriate measures.