Seems I'm not the only one that's not getting what they've paid for..

no disrespect to you , but I'm talking about the OFF base % offered in the Free sick bay rate

https://prnt.sc/qm9yyk

It clearly states for defense off base..at mines ect..

there is a tiny return rate fully developed 10% and to be at 3% should return something over dozens of off base defensive losses resulting in thousands of cobra unit losses..and ZERO return EVER

https://prnt.sc/qmayy3

the rate chance isn't much better

https://prnt.sc/qmb03u

still some return is expected,not much, but some.

Poison said:

no disrespect to you , but I'm talking about the OFF base % offered in the Free sick bay rate

https://prnt.sc/qm9yyk

It clearly states for defense off base..at mines ect..

there is a tiny return rate fully developed 10% and to be at 3% should return something over dozens of off base defensive losses resulting in thousands of cobra unit losses..and ZERO return EVER

https://prnt.sc/qmayy3

the rate chance isn't much better

https://prnt.sc/qmb03u

still some return is expected,not much, but some.

Hello!

I understand that you're frustrated because of the losses. However, you're breaking the following Forum Rule: 

3.16 Debate the Support Team’s decisions or actions, or publicly share private communication between yourself and the Support Team. Threads, posts, or comments aimed at announcing or appealing the Support Team’s decisions will be removed.

Community Administrators and Moderators respect the right of our players to privacy; therefore, players are not permitted to publicize any type of private correspondence (including support ticket responses and emails). Should you have a comment, a concern, or a question regarding the decision of the Support Team, please leave your feedback in the questionnaire sent to you when you receive a reply. Your feedback is highly appreciated since it helps our Support Team to improve their work.

You can check out the Official Forum Rules here. If you disagree with the decision, you're free to debate it with our Support agents. Please don't share the responses here. Otherwise, I'll be forced to delete the topic. Thank you for your understanding!

With all due respect..you sound like there"s something to hide ....this isn't about the loss of cobra units  if it were then I would suggest you remove this.. However....as long as something is FOR SALE and I does not do as advertised the members here have the RIGHT to know.. They have the right to know what the excuses and the valid issues are.

Without some community awareness the issue stays hidden and members cannot make a truly informed decision on how and what to spend "THEIR" money on..

 I've asked some of the top players in the game if they have ever received ANY units returned for free and most have answered NO they have not..  I was shocked that most didn't know the feature actually existed...Plariums refusal to give one reason why in over 20 instances of losing cobra units off base defending a mine without the return of even ONE unit.. granted I'm not fully developed in either the activation or the chance portion .In the Ranger Offensive section 2 are fully developed .BUT I'm still at level 1 of the Ranger invisibility chance YET every ranger raid has been invisible.. so there's an issue here and Plarium wants to hide it..

rules are good for only one thing......to be broken