Robert is right.

You don't get everything right away, but the game gives you a few items every day .... spread over a period of several days.

So, to get the total amount of the items, you have to log in to the game with the Plarium Play App for several days (every day getting a portion of the prizes).

Maqko said:

Well firstly hi to all and eweryone, who can read this

Didnt find anything simillar to my 'problem' so i'll try with new topic.

Recently i was regitrated to this Plarium play new platform due to easy acces etc. Till today i was playeing trought Google and then on downloaded app.

To get to the point, when Plarium said get download and registry and you'll recive a BIG rewards for free, i did that and solving a minor problems i was downloading and registrated in no time, then i went to claim my free gift for doing the whole proces and it also went smooth, except one small thing, i newer reciwed my rewards!!

I was clicked to claim for free, the time to do that was ok ewerything went ok till the end!

My question is if i m haweing wright to reciwe the rewards when it should happen?

If that happened where are my diamonds and units and all the rest?

If i made some mistakes during the whole proces of registration it was newer showed to me, and i want to make a note, now i m playeing soldiers with my new plarium play app with no problem!

Does someone else hawe this problem too?

 'll try to atach my print screen of last step before i 'w clicked on green field!  http://prntscr.com/nn4f0h now i 'll try to atach print sccreen with a few min ago situation with ammount of diamonds, and i 'll say that no purches or buying anything with diamond was doing in minetime!!  http://prntscr.com/nn4fmy Must say that i put the same topic to soldiers mobile warfare by mistake, so we hawe few day space from then till now.

Thanx for hearing me, if you hawe any sugestions or advices please respond.

Best regard's Maqko

Hello Maqko! 

Robert and Red Terror are right. There is a schedule for receiving all the rewards. You don't get everything right away (it takes some time and efforts to claim the rewards). You just need to log in every day to claim them.

If you believe that you haven't received any rewards, please contact our Customer Care: https://plariumsupport.zendesk.com/hc/en-us/requests/new They will be glad to check this!

Good luck!