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2 months without being able to use PM

2 months without being able to use PM

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22 квіт. 2018, 10:0722.04.18
31.07.15
1683

2 months without being able to use PM

Hi.

When can I return to play normally, with the message function active?


I have been unjustly accused of trying to sell accounts, but instead I have never wanted to sell my account !!

there has been a misinterpretation on the part of your agents.


as a result of this, it is about 2 months that I'm playing with the private message box blocked.

When does this punitive state come to an end?


even if your accusation was right, now I think I have served my sentence.
other players, who have REALLY committed violations, have been punished for a shorter period than mine!

all I want is to be able to get back to playing Soldiers Inc. like I did before.


Thank you.

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24 квіт. 2018, 09:3724.04.18
24 квіт. 2018, 09:38(відредаговано)
13.06.15
1408

Commander,

There is nothing I can do for the moment. The person who took this step certainly didn't forget you, usually the punishments are up to the offenses.

24 квіт. 2018, 20:3724.04.18
29.02.16
2645

Hello, Commander! I can only recommend you to contact our Support Team as they are responsible for blocking and unblocking in-game accounts. If you've realized your mistakes, I think our Support guys can unlock your messages again. 

27 квіт. 2018, 19:5627.04.18
27 квіт. 2018, 20:57(відредаговано)
31.07.15
1683

Sergey Kryvorotchenko said:


Hello, Commander! I can only recommend you to contact our Support Team as they are responsible for blocking and unblocking in-game accounts. If you've realized your mistakes, I think our Support guys can unlock your messages again. 

I contacted them last month, but they told me that my messages will never be unlocked again!


I think that your sentence is unjust and excessive in my regard,  because my violation has not even materialized, but - at most - there was only a silly attempt on my part that has never took place (by answering Bill Almorra: I also want to clarify that I have never offended anyone, nor said swearing!).


Therefore, in fact, I have not practically committed anything ...

As between "murder" and "attempted murder", even in this case I think there are differences, and I can not be punished forever for an error, committed only once (this is the first time!) And dictated by a period when I was disheartened for the loss of my army!


when a person is saddened and depressed because of a serious harm he has suffered, he is also able to say things that he has no intention of doing really! (ex: "I would kill you for what you did to me!" ... "is a century that I expect you!") ... this figure of speech is called "hyperbole", and is used to emphasize what you are experiencing!

In a desperate situation, a person also says things that he does not really think, but after overcoming the initial shock, then he comes back to his senses and wants to start again...

you can not punish me permanently just because I've been through a period of frustration and despair due to the loss of my army.


now I just want to resume playing Soldiers Inc... and catch up!




Besides, I did not even know that selling an account was illegal!

before taking this decision, although I'm not English and I do not speak English very well, thanks to the help of the google translator I read all the rules written in this section of the forum (both "In-game Rules" and "Forum Rules"), to understand if I could do it or not:

https://plarium.com/forum/en/soldiers-inc/game-rules-and-tutorials/


in neither point of both regulations is it written that selling an account is prohibited!

the only thing I found about the "sale of an account" is this point (3.5):





But this rule does not say that selling an account is illegal, but it just says that it is forbidden to do promotion on the forum!

So I thought it was not illegal to sell an account, but only to promote the sale on the forum!


So, I respected this rule and I did not write anything on the forum!

(Bill Almorra is a witness to this, he knows that I thought it was illegal just to promote the sale!)

I did not want to violate the regulation!

Please restore my private messages (I have already been punished for almost 3 months because of this fact)

please, talk to the Support Team in my place!

THANKS!

27 квіт. 2018, 20:3727.04.18
27 квіт. 2018, 20:48(відредаговано)
31.07.15
1683

I just wanted to add one last thing.


Rereading the regulation once again, I have found this way of proceeding of your agents:




Well ... I have never been warned as a first approach, nor have I been blocked for 3 days or 3 weeks ... the action taken against me was immediately to block messages permanently.


however, as I have already explained in the above message, I did not even know that I was committing a violation (because in the regulation there is not written!) ... there was no malicious attitude on my part! (I thought I was acting in compliance with the rules).


so I repeat, I believe that this action against me has been unjust and excessive!

Honestly, I think someone is mad at me about something and wants to eliminate me through the abuse of the law.

1 трав. 2018, 07:4201.05.18
1 трав. 2018, 08:34(відредаговано)
31.07.15
1683

can any of the staff help me with this problem, so that I can regain the use of my private messages?

without your support they close the doors in my face!


as I said, I read the regulations mentioned above and I did not find any rules regarding the prohibition of selling accounts.

therefore you are the ones who are at fault for not having written on the regulation that it is forbidden to sell accounts... and now you want to punish me for your mistake.


I have never intended to violate the rules, so now that I am aware of the illegality of selling, I no longer intend to do this.


moreover, as I said, now my intent is only to resume playing and catch up.

what I said was dictated by a moment of discouragement, but I have never really been willing to sell my account (they are things that people say in discouragement situations, but it was a false desperate statement!).


it would have been enough to inform me and I would have stopped!

  • nobody informed me.
  • nobody followed the procedure mentioned above (warning --> 3 days --> 3 weeks).
  • it was the first time I did this, but you have taken the most severe measure against me, as if I were the worst recidivist criminal, although I have done nothing in fact!
  • other players have really committed serious violations (not like my trifle!), and now they are free again, they have served a punishment lasting less than mine!

I think you acted illegitimately against me, punishing me exaggeratedly for the sole purpose of getting me out of the way, taking advantage of my weakness (someone wants me out!).


I have been for 3 months without the possibility of using PM.

I'm just asking that a second chance be given to me!



finally, to prevent this problem from happening again with other players, I invite you to add the rule regarding the illegitimacy of selling the accounts in the aforementioned regulations.