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lost troops during game shut down

lost troops during game shut down

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19 січ. 2017, 04:4819.01.17
08.07.16
0

lost troops during game shut down

during your game shut down. I had 2200 +- troops returning..the game shut down. I keep signing i till 11:00 pst..I the morning 06:30 my base had been hit I lost all offense...Can i get these units returned. I paid good $ for these..please     James
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Alyona KolomiitsevaCommunity Manager
19 січ. 2017, 10:3819.01.17
17.09.15
8278

Please be aware that such issues should be directed to the technical specialists from our Support Team. Unfortunately, we are unable to help you on Forum.


Please follow this link and submit a ticket: http://plrm.me/Support_Plarium.

19 січ. 2017, 23:5319.01.17
770
jcrilll said:

during your game shut down. I had 2200 +- troops returning..the game shut down. I keep signing i till 11:00 pst..I the morning 06:30 my base had been hit I lost all offense...Can i get these units returned. I paid good $ for these..please     James
Sir..Plarium Support will look into this for you and will be happy to assist you ..We do not possess that ability at the Forum level Please contact Support..
20 січ. 2017, 20:4020.01.17
1 хвилина
53

Raise your bunker lvl so they will go in automatic


I don't believe support will  replace any in game losses   if they do let me know . 



Alyona KolomiitsevaCommunity Manager
23 січ. 2017, 10:3323.01.17
17.09.15
8278
dragonslayer2usa said:

Raise your bunker lvl so they will go in automatic


I don't believe support will  replace any in game losses   if they do let me know . 



Support can restore lost Units if they were lost due to the issues on our end. And only if you contact them within 7 days from when your loss occurred.