31 груд. 2016, 13:0331.12.16
18
Impossible to collect resources
Hello!
How it is possible to collect resources from oil derricks?
When I hover mouse cursor over a gas canister icon and click - it opens a derrick upgrade window.
Impossible to collect resources
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1 січ. 2017, 00:5201.01.17
770
Yasik said:
Commander..You must click the Icon over the oil derrick to collect..If you are doing that then your only other option is to contact Support...We do not have the technology at this level to access your game and correct any issues..Support has that technology and will be happy to help you..Hello!
How it is possible to collect resources from oil derricks?
When I hover mouse cursor over a gas canister icon and click - it opens a derrick upgrade window.
1 січ. 2017, 11:5801.01.17
18
Yes, that was exactly what I was doing - clicking on the gas canister icon, but it opens upgrade window instead.
2 січ. 2017, 00:4402.01.17
770
Yasik said:
Sir..Support has the technology to access your game activity...That is something that we do not have at the Forum level.Yes, that was exactly what I was doing - clicking on the gas canister icon, but it opens upgrade window instead.
Why do I have to repeat?
3 січ. 2017, 00:4503.01.17
3 січ. 2017, 00:46(відредаговано)
31.07.15
1683
me too I had reported this problem long ago (never solved).
you only have a small space to click the red icon ... because it is covered by the shaded rectangular descriptive table.
Alyona KolomiitsevaCommunity Manager
3 січ. 2017, 12:2503.01.17
17.09.15
8278
Clearing cache usually helps :)
11 січ. 2017, 00:4711.01.17
1 хвилина
53
Just reload the page will fix this ,did take like 7 days to get this to work I just didn't know they had to be click to get the other 50% lol and when I tried it just open up to upgrade it .7 days later I reread it ,tried clicking again (thought it was just telling where they was lol)
than it worked and than it stopped till I reloaded....
12 січ. 2017, 00:3812.01.17
770
dragonslayer2usa said:
Sir...Glad this issue was resolved...We all learn everyday..no shame in that!!Just reload the page will fix this ,did take like 7 days to get this to work I just didn't know they had to be click to get the other 50% lol and when I tried it just open up to upgrade it .7 days later I reread it ,tried clicking again (thought it was just telling where they was lol)
than it worked and than it stopped till I reloaded....
