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All units lost

All units lost

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26 листоп. 2016, 13:5326.11.16
3

All units lost

I sent offensive units on a raid mission (red), got back battle report that said ZHG forces had raided base with my reenforcements, All lost.

Also lost all defensive units because I sent them on a defensive mission (green) and got back battle report saying I failed the raid. How could this happen?
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26 листоп. 2016, 14:0226.11.16
265

Hello Spears,


i will let this be checked by the CM.
27 листоп. 2016, 00:0327.11.16
770
t.spears said:

I sent offensive units on a raid mission (red), got back battle report that said ZHG forces had raided base with my reenforcements, All lost.

Also lost all defensive units because I sent them on a defensive mission (green) and got back battle report saying I failed the raid. How could this happen?
Commander..If you are absolutely sure that you did Not get the raids mixed up...Its easy to do, I have done it myself..If you are sure that you hit Offensive ( red ) with offensive units..and the Green (defense ) with defense units..Then please contact Support..Support has the technology to access your game activity and can see what really happened...If it was a flaw (bug) Support will do whatever they can to make things right
28 листоп. 2016, 10:3728.11.16
265
Do you have any Screenshots about your Problem?
30 листоп. 2016, 22:3230.11.16
3
i still have the reports.
Alyona KolomiitsevaCommunity Manager
1 груд. 2016, 11:4501.12.16
17.09.15
8278
t.spears said:

i still have the reports.
Can you make ss of them?
16 груд. 2016, 23:4416.12.16
3

Just found out that herbert lvl 66 -1374/1051 and DUFF lvl 74 -414/625 are the same person. Quote from combine chat; herbert said: I GOT 6 BASE DIFFERENT NAMES GO CHEC MY MAINE ALFA WOLF CEO DUFF

17 груд. 2016, 00:4817.12.16
770
t.spears said:

Just found out that herbert lvl 66 -1374/1051 and DUFF lvl 74 -414/625 are the same person. Quote from combine chat; herbert said: I GOT 6 BASE DIFFERENT NAMES GO CHEC MY MAINE ALFA WOLF CEO DUFF

Commander...Please contact Support and furnish them with all proof that you have,,Support will investigate this and examine your proof..If its determined that action is necessary..Support can do just that
17 груд. 2016, 22:1217.12.16
3
I thought this was support...
18 груд. 2016, 08:0918.12.16
699

t.spears said:


I thought this was support...

commander here on the forum we can not do that investigation or access players accounts 


however our support team here can and will take proper measures :))
1 січ. 2017, 01:5501.01.17
3
Same thing just happened to me . Did they help you ?  And how the heck do you contact support directly ?  thanks
Alyona KolomiitsevaCommunity Manager
3 січ. 2017, 12:2503.01.17
17.09.15
8278

horse1963 said:


Same thing just happened to me . Did they help you ?  And how the heck do you contact support directly ?  thanks


Please follow this link and submit a ticket: http://plrm.me/Support_Plarium.