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Account reset to Level 1??

Account reset to Level 1??

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17 серп. 2016, 13:3217.08.16
05.11.14
19379

Account reset to Level 1??

Okay, i was happily playing, and the browser window popped up saying i needed to refresh the window/tab due to operations/soldiers blah blah, as it so often does (gota love the plarium gremlins messages right? ;)


It refreshes, loads in, and bam - level 1 again... still with all my contacts in my contact list, but still, reset to level 1... wth is going off?? (it is being played via Facebook, so i haven't changed permissions/account/info etc)


What can ya do to help me out here?
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17 серп. 2016, 13:4917.08.16
29 груд. 2018, 16:46(відредаговано)
05.11.14
19379
nm - sorted it - damned random server switching it seems =/
Alyona KolomiitsevaCommunity Manager
18 серп. 2016, 10:3718.08.16
17.09.15
8278
lady_erone said:

nm - sorted it - damned random server switching it seems =/
Yeah, it happens.
20 серп. 2016, 05:5420.08.16
29 груд. 2018, 17:07(відредаговано)
05.11.14
19379

that happens to me .....i was lvl 43 2 days ago....now i lvl 1......sombedy can tell me what happens?


21 серп. 2016, 16:1421.08.16
204
Make sure that you are using the correct email address. I made that mistake the other day and didn't realize until afterwards.
21 серп. 2016, 21:5621.08.16
770
edgardo_725 said:

that happens to me .....i was lvl 43 2 days ago....now i lvl 1......sombedy can tell me what happens?


Commander..Please check your log in info..If you have used a different e-mail address it will set you up with a new game...Try  logging out and using the info you MAY have used to start the game
23 верес. 2016, 05:5623.09.16
71
Omar Smith said:

Make sure that you are using the correct email address. I made that mistake the other day and didn't realize until afterwards.
Are you saying you have Alternate account/s?
Alyona KolomiitsevaCommunity Manager
23 верес. 2016, 09:1123.09.16
17.09.15
8278
Sionso said:
Are you saying you have Alternate account/s?
I guess he didn't reach the level at which he would appear on the Map with his "alt" account