During the maintainence period my troops were unbunkered and the last units I had secured in the bunker were pulled out and I lost all my offensive units when 2 other players raided my base.

Had this happen twice now, the first time I actually thought I had failed to bunker my troops. Today I made sure I had all my troops bunkered before I logged off.

The loss of so many troops has made me decide to leave this game. The remaining troops I would like to give to a friend of mine in my combine but unless there is someway they can receive and bunker those troops then it would just be a waste of time. My base can just be an empty shell held by my combine since I will no longer be on-line.

Any news on the subject? In particular, the first problem is very annoying.

During the maintainence period my troops were unbunkered and the last units I had secured in the bunker were pulled out and I lost all my offensive units when 2 other players raided my base.

Had this happen twice now, the first time I actually thought I had failed to bunker my troops. Today I made sure I had all my troops bunkered before I logged off.

The loss of so many troops has made me decide to leave this game. The remaining troops I would like to give to a friend of mine in my combine but unless there is someway they can receive and bunker those troops then it would just be a waste of time. My base can just be an empty shell held by my combine since I will no longer be on-line.

During the maintainence period my troops were unbunkered and the last units I had secured in the bunker were pulled out and I lost all my offensive units when 2 other players raided my base.

Had this happen twice now, the first time I actually thought I had failed to bunker my troops. Today I made sure I had all my troops bunkered before I logged off.

The loss of so many troops has made me decide to leave this game. The remaining troops I would like to give to a friend of mine in my combine but unless there is someway they can receive and bunker those troops then it would just be a waste of time. My base can just be an empty shell held by my combine since I will no longer be on-line.

these problems have not been solved.

especially the problems nr. 1, 2 and 3.

these problems have not been solved.

especially the problems nr. 1, 2 and 3.

Red-Terror said:

these problems have not been solved.

especially the problems nr. 1, 2 and 3.

Commander...Please contact support...they have the technology at their level to access your game and correct any/all problems you may be having

Greetings. The first one is not a bug. It was designed on purpose.

The second one is being looked into. But fixing it will take some time. 

Alyona Kolomiitseva said:

Greetings. The first one is not a bug. It was designed on purpose.

Why it was specially designed so? It's annoying because you can not collect its resources. You always have to back to the lowest level.Why?

Alyona Kolomiitseva said:

Greetings. The first one is not a bug. It was designed on purpose.

Why it was specially designed so? It's annoying because you can not collect its resources. You always have to back to the lowest level.Why?

RobertShatz said:

Red-Terror said:

these problems have not been solved.

especially the problems nr. 1, 2 and 3.

Commander...Please contact support...they have the technology at their level to access your game and correct any/all problems you may be having

should everyone that have this problem contact support wouldn't it be better and easy if they just fixed it from their side across the entire server because as far as i know most if not all players have the same issue 

Gamied said:

RobertShatz said:

Red-Terror said:

these problems have not been solved.

especially the problems nr. 1, 2 and 3.

Commander...Please contact support...they have the technology at their level to access your game and correct any/all problems you may be having

should everyone that have this problem contact support wouldn't it be better and easy if they just fixed it from their side across the entire server because as far as i know most if not all players have the same issue 

Commander...The "Support" desk has the technology at their level...we do not have that technology available to us at this level...So you should contact SUPPORT with any/all  technology issues

Gamied said:

i understand that the only ones who can fix this problem are support, however my question is should every player contact support which means almost every player on this server will have to do so as most have the same problem, dont u think it would be easier for support to fix it across the entire server. i normally contact support whenever i have any technical issues but in this case because of the number of players experiencing the same issue it just make more sense if they work on a fix for this bug to be applied across the server 

it's not necessary to contact Support with each and every issue. Those issues which can be easily reproduced, will be reported directly to our developers by me or any other Community Manager. But there are some specific issues which we can't reproduce and report. 

Also, any issues concerning  losses should be discussed with Support Team directly.

I also gave a reply on the issues which were reported here, so there's no need to report them again. They will be fixed as soon as possible, but it will take some time. Maybe they will be fixed with the next update.

Found two or more problems at head quarters, into 10 to 15 mins.