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where are my  items that i earned in time

where are my items that i earned in time

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4 січ. 2019, 06:2404.01.19
04.01.19
3

where are my items that i earned in time

in my black market  a lot of item are missing...and my ingeneers too..i have 4 for a long time and now just one ingeneer i have, 
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DeletedTechnical Support
8 січ. 2019, 15:5608.01.19
4521

Hello, Commander!

Please check the server you have logged into. The purchased engineers and items cannot be withdrawn without any reason. 
24 квіт. 2019, 15:5624.04.19
04.01.19
3
In past i have 4 engineers and now just one ...then where are anothers 3 ? Agent Pavel said:

Hello, Commander!

Please check the server you have logged into. The purchased engineers and items cannot be withdrawn without any reason. 

25 квіт. 2019, 11:5825.04.19
03.08.14
201

Antoniu Octavian said:


in my black market  a lot of item are missing...and my ingeneers too..i have 4 for a long time and now just one ingeneer i have, 

You're sure you are still on the same server? You might want to check it: Click on the little globe in the game taskbar

Never experienced any missing items at the Black Market or disappearing engineers.

Agent HelgaTechnical Support
30 квіт. 2019, 17:0530.04.19
1258

Antoniu Octavian said:


In past i have 4 engineers and now just one ...then where are anothers 3 ? Agent Pavel said:

Hi! Did you make any refunds around the time your items and engineers were lost?

10 трав. 2019, 15:0910.05.19
10 трав. 2019, 15:12(відредаговано)
04.01.19
3

I make some refound in past and my items that i have in past was remain in game at black market ( was take back just was buy with money for refound) but at last refound ..was desepear 3 engenieers,and a lot of old items from black market that i have .like 20% off, 20% deff , manny executive activator almost i think 3-4 mounts , and anothers that i  dont use daily)  look at my picture that i have from one year ago ..with 4 engenieers..and now just one ,why ?