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Discount -50 error !

Discount -50 error !

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16 серп. 2018, 14:4916.08.18
22.11.16
8

Discount -50 error !

Hello, I do not get my 50% discount on my offensive troops bought during the big discount action - 50% ! Only defensive units are sold at -50% !

regards

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16 серп. 2018, 15:1116.08.18
1408

Hello Commander, 


Do you talk about the reduction on resuscitation of units in the infirmary ?

17 серп. 2018, 16:5617.08.18
22.11.16
8
No !  buy at -50% discount !
19 серп. 2018, 13:4719.08.18
1408

Note that some discounts are only available for certain types of units. 

I think an Agent can check your case.

21 серп. 2018, 09:1821.08.18
22.11.16
8

I think too. how to proceed ?

Regards

21 серп. 2018, 10:1221.08.18
21 серп. 2018, 10:49(відредаговано)
1408

Just be a little patient, he will come here to inform you if it deems it necessary to deepen the investigation.

DeletedTechnical Support
21 серп. 2018, 11:0621.08.18
4521
balon.maxime said:

I think too. how to proceed ?

Regards

The discount was available only for Offensive type units. I am afraid we are unable to investigate this case without the screenshot of your Black market with the active discount. 
24 серп. 2018, 08:1024.08.18
22.11.16
8
I have screenshot !
25 серп. 2018, 01:2625.08.18
22.03.16
21
balon.maxime said:

Hello, I do not get my 50% discount on my offensive troops bought during the big discount action - 50% ! Only defensive units are sold at -50% !

regards

The screenshot you show clearly shows you received the discount on the Offensive units...like you say you were supposed to get.  There is no discount on the Defensive Units.
1 верес. 2018, 02:4801.09.18
22.11.16
8

Yes, 

I had to get the discount on all units! that's the problem !

 The system did not activate the -50% on the defensive unit :-(


why I have no answer! 

I bought units and I did not receive my discount....

DeletedTechnical Support
2 верес. 2018, 13:5502.09.18
4521

balon.maxime said:


Yes, 

I had to get the discount on all units! that's the problem !

 The system did not activate the -50% on the defensive unit :-(


why I have no answer! 

I bought units and I did not receive my discount....

That was only Offensive units discount. The units with the discount are marked with a yellow banner.

Since the issue has not been classified as a bug, this topic will be closed.

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