MAL;

The ticket number should be in your 'my account' after you submit the ticket.  Just a reminder though, the forum moderators are not the support team and so we are simply trying to help you the best we can..

Mal said:

My support ticket. Shows 2 tickets ,no number on them

What status does your ticket show?   what was the original issue, possibly it is something we can answer for you?

There is three statuses, 'Open', 'Awaiting your reply' and 'solved'..  

However what is your issue and maybe we can help on the forum?

My support ticket. Shows 2 tickets ,no number on them

Guys, for you information.

Take in mind that If you have opened ticket, posting new one won't accelerate your request. It will only put all your requests to the end of waiting list.

So be patient and wait for the answer.

Couple weeks wait here :/

Eugenia Misura said:

Commanders, can you please specify if you got reply from Support team? 

I submitted 3 tickets. Said reply within 60 hours. 

No reply. 

Sparhawk122 said:

Eugenia Misura said:

Commanders, can you please specify if you got reply from Support team? 

I submitted 3 tickets. Said reply within 60 hours. 

No reply. 

Please check your Spam folder and let me know the result. 

Eugenia Misura said:

Sparhawk122 said:

Eugenia Misura said:

Commanders, can you please specify if you got reply from Support team? 

I submitted 3 tickets. Said reply within 60 hours. 

No reply. 

Please check your Spam folder and let me know the result. 

Request 56777, 5th May 17 

Request 65353, 9 May 17

No response. 

Nothing in spam folder.