
Skeletor returns to Teleria, stronger than ever before, and he is ready to take on any meddling, muscle-bound, would-be hero who dares to disrupt his plans.
Subject: Account Recovery Request - In-game name: TracoDac (Level 85+)
Hello Plarium Support Team,
I am writing to request assistance with recovering my original game account.
Following a recent system crash, I had to reinstall Windows, which completely wiped my computer's data. When I reinstalled the Plarium Play application, it did not log into my original account. Instead, a brand new account was created under the same email address: Here are the details of my lost account to help you identify it:
Since my current new account seems to have overwritten or detached from my original progress on this email address, could you please guide me on how to recover my original "TracoDac" account?
Thank you very much for your time and help. I look forward to your reply.
Best regards,
Marius
Subject: Account Recovery Request - In-game name: TracoDac (Level 85+)
Hello Plarium Support Team,
I am writing to request assistance with recovering my original game account.
Following a recent system crash, I had to reinstall Windows, which completely wiped my computer's data. When I reinstalled the Plarium Play application, it did not log into my original account. Instead, a brand new account was created under the same email address: Here are the details of my lost account to help you identify it:
Since my current new account seems to have overwritten or detached from my original progress on this email address, could you please guide me on how to recover my original "TracoDac" account?
Thank you very much for your time and help. I look forward to your reply.
Best regards,
Marius
Hi there! Please reach out to our Support Team directly using the link below. They’ll be able to review your case in detail and help you further: https://raid-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492
Thanks, and best of luck!