' The New Advanced Quest. Yes, that one, with Hydra
Many thanks to those who shared their opinion with us regarding the
new Advanced quest. The purpose of this quest is to encourage players to
tackle Hydra, which became a bit easier after the recently introduced
changes, namely the nerf of the beast and the key-free possibility to
restart the encounter. Please keep in mind that this quest belongs to
the batch of Clan Boss quests, so on any given day, the game might
assign a player with either a task to fight Hydra or one of the
challenges against the Demon lord. The game won’t ask you to attack
Hydra if you don’t have any Hydra keys left. '
You don't understand or don't want to understand why the players are upset about this. Your explanation is proving this in my opinion.
Actually, I can understand that you want players to tackle Hydra more often and there are some ways you could actually achieve that:
1.) Bring rewards more people care about ...that is books, shards, universal fragments or even skins.
2.) Reduce the RNGness of Hydra
Your way is not encouraging the players to play, your way is forcing them to play or be penalized.
You are taking away the choice of players at which time they want to tackle this WEEKLY activity. By getting this quest, the player might be forced to tackle Hydra during the week at a time he might be scheduled already for work, family or any other activity. It is not encouragement, it is forcing them to play at a time they would not choose themselves.
The other thing is that you exchange 5 Silver keys for getting DT materials for 10 gems....not very enticing
It does not matter, if it became a bit easier or you have a key-free possibility....it is the time you still need to tackle Hydra. Your comparison with ClanBoss is not relevant, as Clan Boss is a daily activity, Hydra is a weekly one.
Please tell your devs to play the game for at least 2 weeks...perhaps they will notice the difference