Looks like a lot of people are having this issue, can you try a VPN?

i have an iMac (21.5-inch, Mid 2011) running 10.13.6 and after I hit the play button it opens a black window, and that is all it does. 

I tried clearing the cache, tried restarting the Mac, tried uninstalling Raid and re-installing it, delete the "BattleJournals" folder and contents: nothing worked. 

No, I don't have acess to a VPN. Unless ther are free ones I could try?

Same issue here. I have tried a VPN and it crashes right after the text at the bottom says

"Entering the realm of Telaria"

Right as it tries to open the home screen the app crashes.

I have reinstalle PP several times. I also deleted the Libray and User folders a few times. 

Attached is the pp_log.txt of the current install on my Mac.

Running: Catalilna OS

Palarium Play: 6.8.0-0.0.0 (1.125)

Have the same issue. I even loaded it on my macbook and works fine but not on my Imac. Uninstalled and cleared history even deleted all files with anything raid or Plarium in them. Still no good. VPN does not work so must be a issue with the file itself. Hopfully they fix this ASAP

Anyone find a fix to this yet? 

No fixes yet, still looking though :(

I sent this post to the CM's and they're looking into it, I can't promise anything but it is being looked into. 

There was an app update this morning, but sadly it didn't change anything. Game works on my laptop (10.13.6) but not on my old Mac Pro (10.13.5). 

Any news on this yet? 

I'm having the same issue with my iMac (27", mid-2010 with 10.13.6). I got a black screen a couple days ago out of nowhere.

I also cleared the PP cache, restarted, uninstalled Plarium Play and Raid, tried a VPN like Harbby suggested. But none work :( 

I saw something that suggested running the Disk Utility to maybe clean up anything corrupted on the HD. It didn't fix the black screen for me but maybe some of you could try it. 

Pasted from my comment in the BattleJournals thread:

In my Raid log file, it says there are a lot of errors indicating that the shaders and shading are not compatible with my graphics card. 

My computer is running fine otherwise. I tested two games on Steam: The demo for Euro Truck Simulator 2 and Path of Exile. Path of Exile didn't work, but ETS2 did. 

As Harbby said, we've reported this. In the meanwhile, you want to check on Bluestacks? I love the app, and I use it to run Raid quite a bit. Has a built in macro recorder too for easier farming. 0_0

Just tried it with 4.71.1. 

No change (not saying that it should have solved it, just an update). 

Still crashing?

Yep. I still get the normal loading screen, all the usual steps, but after 2-3 seconds on "Entering the realm of Teleria" it crashes. 

I'll make sure to let them know. 

They pushed out an update for Macs. Lemme know if it worked 

For me is the same black screen

I started to play another game for the moment

Just tried it: no changes. The Starting Services section indicated that it loaded a bunch of new files, but the result was the same. 

But I didn't see an update in the Plarium Play app before RAID began loading. 

Any news on this? 

I'm also considreing getting an M1 mac. Does the game run on M1 Macs?