Game won't load. Can't submit support ticket because i don't have my "game coordinates"

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Game won't load. Can't submit support ticket because i don't have my "game coordinates"

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BigBomberFTP

10 черв. 2021, 00:0610.06.21

15.05.21

Game won't load. Can't submit support ticket because i don't have my "game coordinates"

Tried to reinstall Plarium Play Launcher but problem persists! Gives the following message: "C:/Users/fblan/AppData/Local/Plarium/PlariumPlay/StandAloneApps/raid/241

There should be 'Raid_Data'

folder next to the executable"

I checked with File Explorer and folder is there but maybe corrupt. I don't have my game coordinates and can't get them since game won't launch. Please help!!!!

Коментарі

Buktoo

19 лют. 2024, 11:5619.02.24

15.12.23

me too same issue - and this Avatar on here is not my Buktoo account!

dthorne04Moderator

20 лют. 2024, 09:1220.02.24

30.12.20

6299

Buktoo

me too same issue - and this Avatar on here is not my Buktoo account!

I'm not quite sure what your issue is, could you elaborate?

If you need to open a support ticket but can't get into your account please open one here: https://plarium.com/en/support/

Buktoo

20 лют. 2024, 23:3020.02.24

15.12.23

Buktoo_Bazil — Yesterday at 1:12 PM

can u sort my accounts please lv 69 account is UM 134917481 | 129722931 and my Plarium ID is 99009622 NOT the new numbers attached to my address game name BUKTOO

new computer generated Plarium ID 100601949 Raid UM 138895470 | 133652908 should be deleted.

Buktoo_Bazil — Yesterday at 1:23 PM

My ISP at present is still TPG but they have ceased to provide email with the account. Emails are now going to "The Message Company" and i am not getting emails sent to the email address i used when i opened Plarium/Raid account

OLD email [email protected]

NEW [email protected]

Hopefully this can be sorted and i can resume playing on my level 69 account THANKS

Buktoo

20 лют. 2024, 23:3120.02.24

15.12.23

cant open support ticket old email not being received

dthorne04Moderator

21 лют. 2024, 00:3321.02.24

21 лют. 2024, 00:34(відредаговано)

30.12.20

6299

Buktoo

Buktoo_Bazil — Yesterday at 1:12 PM

can u sort my accounts please lv 69 account is UM 134917481 | 129722931 and my Plarium ID is 99009622 NOT the new numbers attached to my address game name BUKTOO

new computer generated Plarium ID 100601949 Raid UM 138895470 | 133652908 should be deleted.

Buktoo_Bazil — Yesterday at 1:23 PM

OLD email [email protected]

NEW [email protected]

Hopefully this can be sorted and i can resume playing on my level 69 account THANKS

Hey,

Frustrating situation, I get it. I would try contacting support via a ticket: https://plarium.com/en/support/ (go here, click on Raid. Then of course provide your new email that they can reach you at)

Ultimately only they'll be able to help get you back into your old account.

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I would try contacting support via a ticket: https://plarium.com/en/support/ (go here, click on Raid. 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