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One account freezing and lagging, other account runs fine

One account freezing and lagging, other account runs fine

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5 черв. 2021, 13:1605.06.21
07.12.20
1

One account freezing and lagging, other account runs fine

The issue started since the latest update. One of my accounts runs fine, while the other mostly freezes during the initial loading. If it does eventually launch it is painfully laggy (30sec - 2 mins every time i try to do anything). I have tried: 

Both laptop and android phone

Reinstalling the app (phone)

Clearing cache

Running VPN

Nothing has worked. Please help

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8
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6 черв. 2021, 00:2706.06.21
2

Having The  Same Issues 

6 черв. 2021, 05:1406.06.21
18.05.19
7

Same problem happening with me but on my Paid account and FTP account. I have reported it and they give me the same BS to check. Cant finish my dailies and this is has been going on four three days now. four members of my Clan have the same problem. I wish that Plarium would just acknowledge this problem so we know they are working on it.

6 черв. 2021, 09:1006.06.21
07.12.20
1
DanTheManPI

Same problem happening with me but on my Paid account and FTP account. I have reported it and they give me the same BS to check. Cant finish my dailies and this is has been going on four three days now. four members of my Clan have the same problem. I wish that Plarium would just acknowledge this problem so we know they are working on it.

Yeah, support is non-existent. All I have gotten are automatically generated responses telling me to try the things I have told them I have already tried. I doubt they even read the tickets

6 черв. 2021, 20:0206.06.21
15.03.20
17

Having the same issue. It is clearly an account issue and they are just ignoring me. It is f'd up

7 черв. 2021, 02:0707.06.21
02.04.20
9

same issue.

7 черв. 2021, 02:1607.06.21
02.04.20
9

the screen shot below shows the issue that hapens all the time.  It then hangs then for a minute or two.  I hit continue and the issue repeats itself.  I have high speed wifi, a high performance PC and have completed al the recommended changes and no difference.  Both app and PC platforms have the same issue.

My ither acct on an older phine ando PC woks fine.  I have in fact swapped b oth accounts arouns the probem follow my acct, and mt other account dpoesn't wokr on this pc / ap.   SPO clearly not a client side / hardware problem.

I pay real money to play this game so pleas eget this sorted.

i


7 черв. 2021, 09:5307.06.21
15.03.20
17

I pay real money too to play this game. Seriously guys get this sorted it's been 2 days now of this bs

7 черв. 2021, 11:1007.06.21
15.03.20
17

Still an issue.. Common guys. If it is a DDoS or something I'd understand but what is up?