My game crashes at least once a day always in the Clan boss I keep losing keys because of this

noloses149 said:

Chiyo316 said:

My game crashes at least once a day always in the Clan boss I keep losing keys because of this

Hello, i believe we all have experienced that. Unfortunately nothing can be done.

Actually something could be done - game could be fixed, for example keys/energy and so on could be deducted on actual start of boss, not on attempt to load it.

I lost two boss keys today attemting to start boss battle with orange Retry button.

I also struggle all day trying to do any actions in game - Retry or No connection all the time.

I've lost both clan boss keys too. Always because of "continue/retry" button and connection problems.

Clan Boss Crashed for me for the 1st time ever today. Right at load. If key was deducted after first damage is done it would save all these upset players. Some of them so it  happens all the time, I couldn’t image, they are better people than I am. 

I've lost multiple keys this way and you're saying there's nothing to be done? 

There are multiple fixes that could be made.

- Consume key only after battle has begun. 

- Have the game recognise crashes more effectively and quickly.

- Make the crashes less frequent via game/server improvement. 

Etc.

It's very disheartening and discouraging as a player to hear that moderators involved in the game are just throwing their hands up in defeat. 

There are people out there who have paid actual money for the privilege of watching your game crash away their consumables.

I fully appreciate the complexities of issues faced by the Devs when fixing these problems. But your defeatist attitude shows a substantial disregard for your players. 

Do better. 

Enlisted.