Jul 15, 2019, 16:3207/15/19
231245
1.9 issue
Showing black screen when I try to load into the game.
1.9 issue
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Jul 15, 2019, 16:3807/15/19
231245
Just updated on iPhone X. Brand new phone. Will not load. Just black screen then crash. I better get my login rewards. Please fix.
Jul 15, 2019, 16:4207/15/19
3
Same issue here. Game won’t close. Closed it rebooted phone same issue.
Jul 15, 2019, 16:4507/15/19
231245
This is a problem I run into with MCOC. You guys need to EXTENSIVELY test your updates. On every platform. Things like this can really kill a game. If you don’t push out a hot fix today it’s going to get ugly!!!
Jul 15, 2019, 16:5907/15/19
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I have the same issue on an iPhone 6 please list the way to fix it.
Jul 15, 2019, 17:1507/15/19
Jul 15, 2019, 17:18(edited)
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same after 1.9 can’t log in, black screen and then quit , double tap home button still can see the game stuck in the 1.8 need update loading screen, plz fix this
Jul 15, 2019, 17:2407/15/19
05/08/19
5
What sucks is no one seems to care, no mention of the issue anywhere
Jul 15, 2019, 19:1607/15/19
04/01/19
1
Game won’t load. Running on iPhone 7+ iOS 12.3.1
Press RAID icon screen goes black then after a few seconds screen returns to main iPhone screen.Jul 15, 2019, 19:2607/15/19
06/10/19
10
Was able to play earlier when updating and now have the black screen of DOOM. It was running fine and then the first time the game was interupted by an incoming phone call it went black. I got the game back for a little while after that and then another incoming call interrupted the game and now it is BLACK screen again. Any fixes coming our way?
Jul 15, 2019, 23:3407/15/19
231245
Apparently devs don’t care that their game is completely unplayable for most of their base. *shrugs* better luck next time right guys.
Jul 16, 2019, 00:4907/16/19
2
Also experiencing the same issue as stated by everyone else so far, the dreaded black screen of doom. Clock is ticking away at my xp boost. Any chance we will get a hotfix soon?
Jul 16, 2019, 03:5507/16/19
06/18/19
2
Game tells me it requires an update to continue. I get redirected to the apple store and update. Then when I launch the game again it says an update is required. Redirected to the apple store and try to update again... repeating over and over
Jul 16, 2019, 08:3207/16/19
02/15/19
2725
Hi Everyone!
Could you send me to the following information from this freezes/black screen/loading issue ? I will forward to this for investigate.
1. Screenshot
2. Model of the device
3. Type of i-net connection
4. Any additional info that might be useful
5. ID
Thanks
Jul 16, 2019, 17:0307/16/19
05/30/19
2
My was crack yesterday then back to normal for few hours. It happened today again. Open app got black screen. Using iPhone 7s plus. Lte data. Phatco2003 as user name. Thanks.
Jul 16, 2019, 18:0707/16/19
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Update I can now get to the authenticating screen before it crashes
Jul 16, 2019, 18:4007/16/19
2
Third day in a row for me at this point. There goes xp bonus... again...
Jul 16, 2019, 19:1107/16/19
11
The game crashed alot before the 1.8. Then it worked perfectly. But after 1.9 it's worse than ever! Lost two cb keys in a row!! This is absolutely NOT ok!!!
Jul 17, 2019, 17:4007/17/19
05/20/19
1
Same issue on my iPhone X. Not seeing the problem on my iPad Pro but no iPhone makes it hard to play when out and about. Game crashes immediately upon launch. Tabbing through open apps after crash shows a paused tab but trying to access it results in an immediate crash.
I have tried on both WiFi and cellular.
Oct 14, 2019, 04:1710/14/19
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i have the same issue on pc version
Jul 15, 2019, 17:1607/15/19
231245
Same issue we all seem to be having, I’m getting a black screen when I try to load the game, I spend a lot on the game hope this gets fixed soon
Jul 17, 2019, 16:0107/17/19
231245
@dev, @moderator, @anybody affiliated with the game>>> Any clue about what is going on with this. The issue at hand seems to be a crash that is occurring when trying to load the game and not connected to WiFi. It also appears that ios users are affected. Please let us know if you are aware and working on a fix. This issue is making is hard for many of us to meet daily grinding requirements.
