hi boys and girls

i got banned from raid chat about 2 1/2 weeks ago, but the message only says: you are banned for violation of rules. normaly there is an text how long. does such messages indicate that is a perma chat bann?

i asked the plarium support only this question i dont wanted to argue with them. just if they can tell me its perma or until when? its fine im ok with it just want to know this one thing.

they refused to anwser only anwser was auto generated: we cant tell you how long you are banned because of privacy of yourself. 

anyone knowing more?

cheers m8ts