Got no Clan Boss Rewards

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not2nice

9 груд. 2021, 18:2909.12.21

17.07.20

Got no Clan Boss Rewards

Hy,

on the 6th. Dec. i have done:

Clan Boss: UNM - NM - Brutal - Hard All minimum DMG for max Chest rewards, and we as Clan defeated all Difficulty completly.

but on the 7th. Dec. at the reset i got not a single Reward Chest and Plarium is not rly answering.

I sendet a Ticket about Bug / Game Issue and i got a answer with a link so i can see all bug they have fixed, but they havent sayed one single word, about my issue. .....

I dont know what else i can do, 8 Chest Rewards and 4 Keys gone ?

Anyone have any info or even can help out with a direct contact of a support member or anything please?

Thx

Коментарі

harleQuinnModerator

9 груд. 2021, 18:4009.12.21

24.02.19

7962

Moved to account issues. You've opened a ticket? And responded to the automated email?

not2nice

9 груд. 2021, 18:4209.12.21

9 груд. 2021, 18:43(відредаговано)

17.07.20

harleQuinn

Moved to account issues. You've opened a ticket? And responded to the automated email?

hy, oh thx and

yes but the anwser was just this:

" With the release of the new version of Raid, we received a lot of requests from players, which affected the processing time. Also, after the update, there were certain problems, most of which have already been solved.

You can check the list of known game bugs here: https://raid-support.plarium.com/hc/en-us/articles/360014112679. "

so just ignoring my issue i gues

not2nice

10 груд. 2021, 10:2310.12.21

17.07.20

Bump

not2nice

14 груд. 2021, 14:0614.12.21

17.07.20

bump

xonak

15 груд. 2021, 22:3915.12.21

07.09.21

Similar reward problems, similar lack of support here.

harleQuinnModerator

16 груд. 2021, 01:3916.12.21

24.02.19

7962

No support from support?

You do have to reply to the automated email to escalate the process. :)

harleQuinnModerator

16 груд. 2021, 01:4016.12.21

24.02.19

7962

If you have done that are still being ignored, open a ticket here: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492

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