Lost info for Alt Account
First - If this has been answered, just reply with a link. Thank you.
I play on two devices, with 2 different payment methods.
My main - I play on my iPhone. I am able to access this account on both my iPhone AND BlueStacks. (I really don't care about accessing it on BS) - All is well here.
My alt - Max Red - I play on my PC on BlueStacks. This is the account I'm having an issue with. I uninstalled BS because it was bogging down my PC and RSL was moving at like 2 fps. After the reinstall, I was not able to log in to my alt account. I've tried every combination of emails and passwords that I know, to no avail. I never connected this account to Facebook, but I certainly created a Plarium ID for it. I really have no work arounds here. I'm worried that my main account credentials are overriding my alt account credentials in some way. Honestly though, idk... that's why I'm here. I've scoured Reddit, this forum, the one that the automated response in game directed me to consult. None of them have been able to help me recover this account. I've spent a good chunk of $$ on it and I REALLY want it back. No ban. No violations. No hacks. No crossing payments or platforms. I'm at a loss. Please help.
Thanks in advance for your time.