My issue is not pressing but I would like it to be handled fast because I currently cannot play. I used to have a old account it's about 1 year old that i would play on and I spent like 280 dollars on it I also have all the receipts, it was a account not registered through plarium and I dropped my old phone and it got ran over so I had to get a new one I had messaged on April 19, 2020 at around 10 pm CST maybe later but around then, I have learned you don't work on weekends which is fine so I received what I'm going to assume is a automatic message from a mister Andrew today and have been messaging from the time I got it to now and have gotten no response it tells me to tell you guys the nickname and I have but no response. Ps: this account I'm on was my really old account and I had made the account I'm talking about after this one because I made mistakes on this one so I started over