Good afternoon. I accidentally made the wrong purchase and immediately canceled it. After which I was banned for 25 days. Account um29548182 | 29044210. I ask you to review the deadline, it is so long by the standards of the game and taking into account global quarantine, that I just won’t return to your game anymore. I already wrote in support, but the robot, in addition to the template answer, has nothing to do with my problem. I ask you to help me in solving my problem, I have been in your project for a long time and I would not want to leave it.