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Battle Pass Weekly Challenge doesnt work

Battle Pass Weekly Challenge doesnt work

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26 лют. 2020, 04:0326.02.20
26.01.20
15

Battle Pass Weekly Challenge doesnt work

One of the weekly challenges is to ascend 13 Champions (one from each faction). I did that and got only 8/13 completion progress. I ascended Valerie, Jaeger, Militia, Warmaiden, Brute, Hardscale, Satyr, Warchanter, Diabolist, Dhampir, Spirithost, Doompriest, and Cudgeler  

I have screenshots as well but can’t figure out how to attach them in here. 

I ascended them all on Wednesday, 26 February between 03:00 and 03:45 GMT

Please help me out before it’s too late for that challenge to achieve. 


Player ID is um39480169 | 38760384

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26 лют. 2020, 05:3326.02.20
28.07.17
1
Same problem here got credit for 11 out of 13.  Also not getting credit for dungeon minions and campaign battles with 4 of same type of heroes.
26 лют. 2020, 08:2826.02.20
23.10.19
1
Same here. I completed 12 of 13 before I started to think and check progress.  Shows me at 8 of 13.  I went back through each faction a second and some a third time and says the same thing. At this point I’m burning potions on champions I wouldn’t bother ascending and it’s getting old quick.  Please address soon!!
26 лют. 2020, 15:3026.02.20
15.08.19
1

I've done each one twice and still only gives me credit for 9 out of 13


26 лют. 2020, 16:1126.02.20
24.07.19
1
I have also done all of the factions multiple times and stuck at 10/13 and no clue which one 
26 лют. 2020, 21:2626.02.20
03.10.19
2
Same problem for me.  It stalled at 9. Support function is also not working. 
27 лют. 2020, 08:0627.02.20
05.11.19
1
Ascending  13 factions  not working  stuck  at 11 out of  13 and i did all  of them twice  please check 
27 лют. 2020, 08:4727.02.20
19.04.19
1
Same here. 8 out of 13. 
27 лют. 2020, 10:5827.02.20
12.11.19
1
Same here... it is stuck at 8/13. I don't wanna be wasting more resources trying to ascend another set of 13 champions (since we do not know which factions got credited)... we paid good money and expect good/efficient gaming. I even took a pic of the 13 champs (from the 13 factions) that I ascended... just to be sure I don't end up missing any. Was very disappointed when it showed 8/13 accomplished on the weekly rewards. Pls look into this. 
27 лют. 2020, 10:5927.02.20
01.01.20
2
Same problem! LadyoftheAbyss , I’ve been going over and over each day trying to restart it , all our numbers are different , mine won’t go past 3!! Please fix 
27 лют. 2020, 12:4427.02.20
27 лют. 2020, 12:44(відредаговано)
27.01.20
3
Same issue here though I have 9/13 done. I put in a ticket for support. Hopefully they look into this issue quick
27 лют. 2020, 14:2027.02.20
09.02.20
1
Same issue stuck on 12/13 and I've went through twice and spent potions on champs I wouldn't normally bother with
27 лют. 2020, 17:1727.02.20
27.02.20
1

um40803305 | 40003665 I have ascended all 13 factions.  Im froze at 12/13 this is bull. Im missing out on rewards. Do these forums even do anything.  I will not buy anything else if this isn't fixed.