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Reinstalled game, can't log back into account through facebook

Reinstalled game, can't log back into account through facebook

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16 лют. 2020, 16:5016.02.20
16.02.20
0

Reinstalled game, can't log back into account through facebook

Hi,


I had to uninstall the game because it wasn't loading properly. Upon reinstall, I went through the tutorial again, tried logging into my account via Facebook and got the error "This Facebook account is already tied to another raid account" which is clearly the account I'm trying to log back into. 


Can someone help me log back into that account tied to my Facebook account?


I'm on Android if that helps.

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16 лют. 2020, 21:2216.02.20
14.06.19
1
I hve the same problem :(
18 лют. 2020, 06:4418.02.20
17.02.20
1
I've been reading many reviews and help quotes. Also some responses but this is the 1 st game of like 20 that has that bad support help. I mean commercials and advertising is where the money goes. It's strange a game with somewhat of potential with such a big issue. Hopefully you'll find your help soon
18 лют. 2020, 14:4518.02.20
18.02.20
1
I'm having the same issues... Good job customer support for not responding
28 лют. 2020, 17:0228.02.20
12.02.20
4

What helped me:

In the opening screen in right top corner there is a Log in button (don't click on the "click here to get started or whatever")... there you should be able to click login with facebook. Also, if you login with another account, and then logut you have that option.

It used to work before without it, but now I found this to be the only way.
28 лют. 2020, 20:5928.02.20
07.06.19
3
Neither of these options work for me. Clicking the Facebook button just doesn’t do anything (no matter which way you try to do it).
29 лют. 2020, 14:0729.02.20
29 лют. 2020, 14:10(відредаговано)
29.02.20
2

ztomic2302 said:


What helped me:

In the opening screen in right top corner there is a Log in button (don't click on the "click here to get started or whatever")... there you should be able to click login with facebook. Also, if you login with another account, and then logut you have that option.

It used to work before without it, but now I found this to be the only way.

This worked for me so thanks, never saw the log in button and it was driving me insane not being able to get my game back. Must have been a dumb blond moment 😁
29 лют. 2020, 22:1629.02.20
21.12.19
1

Can someone please fix this? I can even open the game support to try to recover my account, I've tried log in with Facebook and plarium account but both doesn't work!!! 


2 берез. 2020, 14:2602.03.20
26.02.20
5

YEP same issue! I have dropped a comment on at least 4 other Forums stating the same thing.

Follow my link and empress your frustration on there Facebook page, I have made a NEGATIVE GAME REVIEW.

https://m.facebook.com/story/graphql_permalink/?graphql_id=UzpfSTEwMDAwMTk0MTEyNTQ5MTozNTA1NDIxMTM2MTk5MjIz

3 берез. 2020, 03:3903.03.20
03.03.20
1
I reinstalled game but when I go to login with plarium or Facebook it says there is already an account tied to it. Well no crap, that’s what I wanna do is login to it. I’m gonna have to get a refund from iTunes if someone don’t respond. This is crap. Admin needs to fix the game, quick fast and in a hurry. I’m missing out on lots because of incompetent programming!