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Lost books and gems whilst trying to summon.

Lost books and gems whilst trying to summon.

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15 лют. 2020, 04:4715.02.20
08.04.19
2

Lost books and gems whilst trying to summon.

um3425735 | 3369204


Many of my heroes including Elanaril have lost all their books.


I paid for gems & saved some up for multiple summons, and whilst summoning system froze.


I don’t even know what heroes/if any were pulled, but the gems are gone. 


The summons didn’t reflect on the Summon Events either, so I got no event rewards.


Some heroes have lost all books, whilst others have lost a few.


Please help. 


Thank you for the support. 



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15 лют. 2020, 05:1215.02.20
08.04.19
2

By books, I mean “Tomes”.


Please help. :(