Hello. I am trying this avenue because I cannot reach anyone in tech support as they do not respond. 200 dollars worth of charges including the battle pass and multiple packs are wiped from my account. Not to mention all the progress. It seems no one will help. I have received no compensation and no answer. Can someone please help out? I would really like this resolved as I was hoping to be involved in the sacred shard pull but not until my missing purchases are restored. um25484377 | 25038744 Is my ID. Please assist with this!