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Account broken after false ban and lost important progress. NO COMPENSATION!?!?

Account broken after false ban and lost important progress. NO COMPENSATION!?!?

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14 лют. 2020, 06:5914.02.20
28.07.19
18

Account broken after false ban and lost important progress. NO COMPENSATION!?!?

I was banned and then after it was restored I had lost 2 days of progress and most importantly lost the opportunity to finish the dragon tourney and get the legg book. I was almost done and now the dragon tourney is inaccessible despite still being there with hour to go. I also can't access the support page. I got absolutely NO compensation. This is absolutely unaccessible. I lost 20 hours of grinding and stuff i got associate with this. I should be  fairly compensated including the leggo book.Why is the support option inaccessible?? Is this done so I can't ask for compensation? I read others were compensated. Why wasn't I? 

Player ID-  UM 16443409{ 16202371
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14 лют. 2020, 07:1714.02.20
15.02.19
2725

Hi

Pls raise a ticket to our support .

THank you