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Battle Pass missing

Battle Pass missing

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13 лют. 2020, 21:5213.02.20
13.02.20
5

Battle Pass missing

I was one of the banned accounts in error and now my battlepass is missing and the charge is still pending on my statement. 
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13 лют. 2020, 23:0413.02.20
13.05.19
923
Carbunc said:

I was one of the banned accounts in error and now my battlepass is missing and the charge is still pending on my statement. 
Are you still banned?
14 лют. 2020, 02:4514.02.20
28.10.19
2

The exact same thing happened to me. What should we do?


14 лют. 2020, 02:4814.02.20
28.10.19
2
I was one of the people who got false  banned earlier today and when I logged back on after the ban was released my gold pass which I had purchased yesterday was gone. And I’m still being charged the $25 for it.
14 лют. 2020, 03:0514.02.20
14.02.20
1
My battle pass is also missing, purchased yesterday and got receipt from Apple this morning.
14 лют. 2020, 03:2414.02.20
16.04.19
5
Same here..purchased battle pass and then my account got banned. After I was able to log in my battle pass is not activated
14 лют. 2020, 03:4214.02.20
26.09.19
2
Same. After I was able to log in my battle pass is no longer activated. Purchased yesterday.
14 лют. 2020, 08:2414.02.20
26.10.19
1
Same i m not ban now but no  battle pass how can fix it plz
14 лют. 2020, 14:5714.02.20
04.07.19
1

Hi there, same here, bought the Goldpass at 13 Feb , Atheni got the Tech Ban later that day .

Today i was unbanned and the pass is missing... 
14 лют. 2020, 17:2514.02.20
13.02.20
5
No I was able to start playing yesterday around 5pm EST
14 лют. 2020, 22:4814.02.20
10
Are they crediting me the $39.95 I paid for my gold battlepass and prizes that are missing?  Also what the heck is all these garbage 1 & 2 star chumps cluttering up my mailbox?  Is that really supposed to make up for 2 days of points towards a leg fusion and a battlepass leg?  Sorry, that is the weakest mess I have ever seen.
15 лют. 2020, 11:5015.02.20
5

Still no Pass, every 5 Minutes Server Mainentance, Money gone... no responce from Plarium..This is a mess. A punch in the face for us players.

18 лют. 2020, 09:1818.02.20
18 лют. 2020, 09:30(відредаговано)
14.02.20
2
The same for me. Got banned, acc was reseted and Battlepass Gold +25 not activated. I opened tickets (1598495) but still got no response. 
18 лют. 2020, 13:2818.02.20
18 лют. 2020, 13:42(відредаговано)
12.02.20
3
Yeah i bought the Max level Battlepass Feb 12th, played for an hour or two, got banned for some effing reason, i got access the 14th, and EVERY EFFING THING is gone, progress, gems, creds, heroes, gear, avatars. I got a buttload of " i'm sowy " things in my Inbox, trash heroes in other words. I have sent 5 mails to the guys with proof of purchase and so on thinking " hey they are probably having some issues, but shouldn't be worse then restoring my purchase " but oh no, i get a effing copy - paste respond on mail
18 лют. 2020, 21:0618.02.20
01.04.17
10
Same here.. Bought Gold pass, played few minutes then banned.. After two days or what i got acces but my Gold pass was gone. And i still don't have it.. Plarium still doesn't return my Gold pass..... 
19 лют. 2020, 04:2919.02.20
19 лют. 2020, 04:29(відредаговано)
07.05.19
3
Same here.  Bought the Gold Pass, account was banned then "restored", and the Battle Pass is gone.  No refund either.  I've submitted multiple help requests as well, and there's been no real response from Plarium.  This whole thing reeks.