Mine doesn't even show up in game

Buggman71 said:

I have my own Amazon prime account. I clicked on the collect button to get my ultimate Galek and I got nothing at all but it says I collected it. I checked my mail and my champions. Anyone know what's up? I put in a support ticket but they said they'll look into it

Same issue

Unable to log into Amazon Prime through Raid: Shadow Legends. It says my password is always wrong. I've changed it 4 times and I get the same problem. I do not want to be denied something I'm able to acquire because of a bug or glitch. 

Shiverheart said:

Found a fix, for shared account in household. You need to setup a shared account for each person in prime. I had to create an amazon account for my wife and then link it to the prime account. With this done I have collected Galek.....yay

How exactly did you do this? I also have a shared account for prime. But I want to use both on my phone, the game won't let me. I'm assuming it's because I can't claim the rewards on the same device

VombardeG5 said:

Guys I live in India and have Amazon prime on Amazon.in but it says that I don't have Amazon prime membership. please fix this...

Hi

Pls check this https://www.amazon.com/b?node=20714836011. 

jacobkrulcik said:

I have prime, but Raid isn't recognizing it? My Amazon had a business prime, does that matter? 

Hi

Please contact with Amazon prime support. 

spacespacely said:

Can't find my ultimate galek. I logged in to prime.  I even even restarted my phone when I couldn't find it. Still no Galek. He doesn't even show up in the index. Plarium please help

Hi

Hi