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Account problems

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13 верес. 2025, 10:0113.09.25
26.08.22
3

Account problems

What should I do if I can't log in to my account, I've written to the game's support team, and it's been more than 48 hours since then, and I haven't received any response. Request number 66898

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dthorne04Moderator
13 верес. 2025, 19:1413.09.25
30.12.20
7589

Hi,

Please be patient, the support team usually doesn't reply on weekends.

19 верес. 2025, 18:3319.09.25
26.08.22
3

It's been more than 7 days, and I haven't received a response. Why isn't the support team responding to my inquiries? What if I needed urgent information about my account? I assume there won't be a response.

dthorne04Moderator
19 верес. 2025, 21:5719.09.25
30.12.20
7589
MaximillianD7n

It's been more than 7 days, and I haven't received a response. Why isn't the support team responding to my inquiries? What if I needed urgent information about my account? I assume there won't be a response.

I will see if I can ask about your ticket # - will let you know if I hear anything.

20 верес. 2025, 08:0720.09.25
26.08.22
3
dthorne04

I will see if I can ask about your ticket # - will let you know if I hear anything.

#66898

22 верес. 2025, 13:4922.09.25
26.08.22
3
dthorne04

I will see if I can ask about your ticket # - will let you know if I hear anything.

It's been more than 10 days since I submitted my request, will I receive a response?

dthorne04Moderator
22 верес. 2025, 21:1022.09.25
30.12.20
7589
MaximillianD7n

It's been more than 10 days since I submitted my request, will I receive a response?

I have not heard back, so unfortunately I cannot assist.