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Dear support team

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8 верес. 2025, 06:048 днів
24.07.19
7

Dear support team

Dear support team, I haven’t received a response regarding my ticket ID 6644915, and it has been over 10 days now. 

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dthorne04Moderator
10 верес. 2025, 09:176 днів
30.12.20
7493

I will ask but in the meantime please make sure you're looking in the right email, check junk etc

12 верес. 2025, 08:014 днi
24.07.19
7

The report was made in the game.

12 верес. 2025, 17:103 днi
24.07.19
7
dthorne04

I will ask but in the meantime please make sure you're looking in the right email, check junk etc

Report was made in the game.

dthorne04Moderator
12 верес. 2025, 21:253 днi
30.12.20
7493
A. D.

Report was made in the game.

Gotcha. And no replies to the email linked to this account?

13 верес. 2025, 13:272 днi
24.07.19
7
dthorne04

Gotcha. And no replies to the email linked to this account?

My report is about email problems and added prof about asccounts ownership. 

dthorne04Moderator
13 верес. 2025, 19:312 днi
30.12.20
7493
A. D.

My report is about email problems and added prof about asccounts ownership. 

Understood - but what I was trying to do is confirm you've checked the email linked to that account and received no replies as of yet. 

13 верес. 2025, 21:182 днi
24.07.19
7
dthorne04

Understood - but what I was trying to do is confirm you've checked the email linked to that account and received no replies as of yet. 

I don't get in game replies , email linked to the account locked . Wroted email from another email address about the issue no answer (RAID: Shadow Legends - I dont get response to Ticket ID: 6644915).

14 верес. 2025, 20:36Вчора
24.07.19
7
dthorne04

Understood - but what I was trying to do is confirm you've checked the email linked to that account and received no replies as of yet. 

I can't check linked to the account email because it's block and restoring acces form it's a problem. But know date of creation raid AC and I have purchase made in Google play screens so added in my report but no one wrote me back ( report is made in the game. )

dthorne04Moderator
14 верес. 2025, 22:14Вчора
30.12.20
7493
A. D.

I can't check linked to the account email because it's block and restoring acces form it's a problem. But know date of creation raid AC and I have purchase made in Google play screens so added in my report but no one wrote me back ( report is made in the game. )

I would open another support ticket on the website because without a linked email in game that you can check, it won't work out for you because you can't see the replies (which go to email)

15 верес. 2025, 14:548 годин
24.07.19
7
dthorne04

I would open another support ticket on the website because without a linked email in game that you can check, it won't work out for you because you can't see the replies (which go to email)

Made new report from different  email. (65N414-WDJWV)