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Can’t login to my main account

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20 квіт. 2025, 18:0520.04.25
20.04.25
2

Can’t login to my main account

Today I tried to create second account and the same time for first time I use Plarium with different emails and after that I couldn't log in to my main account and I create 2 other accounts by mistake and I'm so nervous I don't know what I should do. My main account is 43 level with Alice 50 lvl - Rector Drath 60lvl and many more... Please help me I dont know what to do 

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dthorne04Moderator
21 квіт. 2025, 18:3921.04.25
30.12.20
7829

Hi,

What device/platform are you playing on?

You've tried logging in with your main account credentials but are unable to access your account?

21 квіт. 2025, 19:2821.04.25
21 квіт. 2025, 21:35(відредаговано)
20.04.25
2

Hi, 

my device is iPhone 12 and I wasn't register to Plarium until then I did it with my main acc and also create new one and after that I couldn't log in again in my main and start the game from beginning . I can tell you my name in the game , I have a screenshot also and any more information to help you recover it . I also send ticket and I m waiting but I'm afraid I will lost my daily rewards after one month almost with daily playing and improving with time and money . 

dthorne04Moderator
22 квіт. 2025, 06:2622.04.25
30.12.20
7829
Roubini

Hi, 

my device is iPhone 12 and I wasn't register to Plarium until then I did it with my main acc and also create new one and after that I couldn't log in again in my main and start the game from beginning . I can tell you my name in the game , I have a screenshot also and any more information to help you recover it . I also send ticket and I m waiting but I'm afraid I will lost my daily rewards after one month almost with daily playing and improving with time and money . 

I'll catch up with you via DMs.

22 квіт. 2025, 09:0822.04.25
22 квіт. 2025, 09:08(відредаговано)
20.04.25
2

Thanks i hope to find a solution fast.