Is he in your inbox? Are you in the correct account?

I already wrote to you in technical support, it’s not in the mailbox or anywhere! This is how help is expressed, maybe you can just put it back into service? You can do this, right? I haven't seen it since I received it in the week-long challenge! 

Hi, 

You didn't state it wasn't in your inbox, so it's a reasonable suggestion to check. 

I am a moderator - not support. You'll need to contact them to shed light on the situation as I cannot materially affect your account. 

I already wrote to you in technical support, it’s not in the mailbox or anywhere! I haven't seen it since I received it in the challenge! 

If it doesn’t bother you, write to whom exactly I need to write my request! 

https://plarium.com/en/support/