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Didn't receive "Server Downtime Gift" (November 5th)

Didn't receive "Server Downtime Gift" (November 5th)

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5 листоп. 2019, 10:5105.11.19
04.10.19
12

Didn't receive "Server Downtime Gift" (November 5th)

I didn't receive the "Server Downtime Gift" that was just announced (November 5th) via an in-game bulletin. It consisted of: 2 clan keys, 250 energy and a 1-day 100% XP booster. 



My account ID is: 



um23387565 | 22991751

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5 листоп. 2019, 15:1805.11.19
13.05.19
2

Same here. Also some rewards from couple of last progress missions, 143-147.

Will you fix it?


Thank you.


um6103097 | 6021526

6 листоп. 2019, 07:0506.11.19
15.02.19
2725

Hi

The compensation is addressed to whos affected by plarium play client issue.
6 листоп. 2019, 17:0706.11.19
6 листоп. 2019, 17:25(відредаговано)
03.09.19
1

Sorry, does that mean the system auto-detects who lost out due to server issues and only compensates those it determines require it? I'm assuming the in-game news announcing the compensation was sent to everyone and not just those who have experienced problems.


FWIW I had login/connection problems to the server, but couldn't tell you if I lost out on any item rewards because of it, as I just don't keep close enough tabs on it. Pitfall of getting old. Didn't receive any delicious compensation either way.

um19323210 | 19035043