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Not receiving Email to change Email?

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23 берез. 2023, 17:0123.03.23
311649

Not receiving Email to change Email?

Hi there, 

im looking to change the email on my account from my school email to my personal email and I'm not recieving any email from plarium when submitting the request...


I opened a ticket 7 days ago and still haven't heard a response...although the confirmation email came through fine. 


Can someone possibly take a look at my ticket please?

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26 берез. 2023, 19:4526.03.23
30.12.20
8177

Is there any chance those emails are ending up in an unintended folder, like a junk folder?

29 берез. 2023, 20:3229.03.23
311649

No buddy, checked all subfolders