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Lost character please respond

Lost character please respond

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24 трав. 2019, 21:4324.05.19
24.05.19
2

Lost character please respond

Lost my 5* max executioner when last update went live. Please reply to my customer support ticket. It has been 3 days.
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25 трав. 2019, 11:1025.05.19
15.02.19
2725

spikeyz said:


Lost my 5* max executioner when last update went live. Please reply to my customer support ticket. It has been 3 days.

Hi 

Do you mean to 1.7.1 update? 

28 трав. 2019, 01:5528.05.19
28.05.19
6
I've lost my level 40 shaman.  This happened a couple days ago or so.  I bet this happened after the update as well.  She's one of the strongest characters in the game.  I would like to have her back.
28 трав. 2019, 02:2728.05.19
27.03.17
1
I had a lot of level 30 and 40 characters but when I went to link to platinum it started my game brand new. How do I get my old characters back? I was linked to Facebook before this happened.
28 трав. 2019, 03:4828.05.19
15.02.19
2725

Chris Gardhouse said:


I had a lot of level 30 and 40 characters but when I went to link to platinum it started my game brand new. How do I get my old characters back? I was linked to Facebook before this happened.

Hi

You need to submint ticket to our support.

28 трав. 2019, 09:4028.05.19
06.03.19
1
Hello, i have the same problem... all my chars disappeared last Sunday... some legendaries and many epics fully upgraded. I’ve submitted a ticket to the support but no answer yet... any way to speed up the process ?