Hi Everyone!

Uae this form to contact with our support with this issues. 

https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492

Hello,

please, how long it takes to restore access to the account?

Thank you in advance for your reply.

@Jamaicarum

Could you give more detail about your issue? what's your account information and how did you lose access?

Thanks,

AgentFox

Thank you, the issue was solved.

Regards

i lost my id....and...now restart game plz help me

Thezio said:

i lost my account ID...my name in game is BeLzEbuuuuu....my lvl is 38....but now i cant play with my account...restart game...what i do now???

Hi

Send email to [email protected] with your account details.

I don't remember my ID I just remember my name belzebuuuuu I don't have a faceboook account and I didn't connect my plarium id in the game ... I only know that I was of 38 and I had a legendary high elves ... I played with keal fenaz the crana and other pharmacist ... help me plz I played more than a month

Hey , I have downloaded RAID 2-3months ago and played a bit but due to storage issues I had to uninstall it. I installed it again today hoping my game got saved by google play account but it started all over again i have linked this new account to FB but I would like to get back my old one since i have spent money on it. I cant also login with amazon prime because it said the email already exist on another account. Please help

hi there..i linked my account with my FB not plarium

 id..and now i cant access my account since i factory

 reset my phone..please help..

Hi,

I was just playing in the afternoon, my account id is rogueyes and i was suddenly signed out. All the progress was lost. 

I tried signing back in with my facebook but its tied to another account. I spent so much money and time on this game, do get back to me soon.