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Account Reset

Account Reset

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18 берез. 2019, 14:3718.03.19
18.03.19
0

Account Reset

Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone
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19 берез. 2019, 06:4119.03.19
19.03.19
1
I have the same problem, can someone help us?
27 берез. 2019, 10:0527.03.19
27.03.19
1

Hello!



Lucus Trainor said:


Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone
In profile menu you need to link your account to some email and create plarium account, after that you will be able to "quit" this account and start new game (leaving saved session on account). When you start with hero you want you would like to create new account at plarium for that with new email.

22 квіт. 2019, 20:5322.04.19
1

Fred


13 серп. 2019, 07:5713.08.19
12.08.19
1
I have problem please help me 
26 жовт. 2019, 12:0826.10.19
25.10.19
1
Dont know how to reset on the Plarium site though!!!
26 січ. 2020, 04:1226.01.20
1

So does anybody know how too??? Bc I have a game that I need to overwrite so I don't lose this new game that I have started I can't save it to my Gmail bc I have one saved  I need to overwrite it could someone please help

1 лют. 2020, 22:1801.02.20
01.02.20
1
I don’t like my starting hero can I please change it 
2 лют. 2020, 12:1202.02.20
15.02.19
2725

overlord2222 said:


I don’t like my starting hero can I please change it 

Hi

Register a new plarium id than restart the game.
4 лют. 2020, 15:2504.02.20
14.01.20
1
Can i start on same computer other character ,dinnt send link just wanna start with other?pls help
5 лют. 2020, 11:2805.02.20
15.02.19
2725
Paa said:

Can i start on same computer other character ,dinnt send link just wanna start with other?pls help
With a new plarium id you can restart your progress.
5 лют. 2020, 12:5205.02.20
05.02.20
1

Connected my account to plarium now it has reset. No one answers tickets. Spent lots on this game and have a raid pass. You would think they might try and help me, but no.


5 лют. 2020, 17:0205.02.20
06.01.20
1
Lost my account today!!!! many gems and money is lost
5 лют. 2020, 19:5505.02.20
15.02.19
2725

bberry7 said:


Lost my account today!!!! many gems and money is lost

Hi

Pls contact with our support with this email [email protected]


10 лют. 2020, 16:5010.02.20
1
I am as well having the same issue..they told me get in the game and log into my plarium account and guess what...it rest again....I have spent alot of money and had several legendary characters. I just put in another ticket
6 берез. 2020, 04:3206.03.20
05.02.20
3

Yeah I connected my account to a plarium id and lost everything was previously connected to Facebook and now you can’t actually login with Facebook

Had a few max level characters and a couple nearly maximum characters spent maybe 300 on the game buying the battle pass of the raid cards etc.

Several emails and have had no solution I play on iOS BTW
6 берез. 2020, 04:3306.03.20
6 берез. 2020, 04:33(відредаговано)
05.02.20
3
Doesn’t seem to matter How many emails you seem to support they don’t seem to reply I had one reply telling me to update to the latest iOS and re-install the game and that did nothing haven’t had any correspondence since
7 берез. 2020, 23:1707.03.20
03.03.20
1
So i was able to reset my account today on pc with plarium. You need to have a 2nd email account thats not connected to anything or you can make one for this and then delete it after. on your current account thats tied to your email click on your username on the plarium platform then go to account settings. update the email to your new email you just created. it will ask for a passcode from your current email. enter it then log out of your account. then on plarium platform click sign up use your main email account to sign up for it again. new game loaded. 
27 трав. 2020, 10:3527.05.20
27.05.20
1

Thats how I managed to "reset" my account and start fresh with Plarium on PC, keeping my initial email:

* Go to account settings and enter a new dummy email which will change your original email with the dummy one.

* Get the security code on your original email and confirm you new dummy email.

* At this point your current account should be transferred to the dummy email which will free up your original one.

* Create new profile with your initial/original account and start fresh.

29 трав. 2020, 22:0129.05.20
19.05.19
1
I want to reset my account because I haven't been playing for a while 
2 черв. 2020, 04:0302.06.20
2 черв. 2020, 04:03(відредаговано)
15.02.19
2725
zbeland642 said:

I want to reset my account because I haven't been playing for a while 
what you mean under reset?