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Did not receive my items from package but got charged

Did not receive my items from package but got charged

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18 берез. 2021, 13:4918.03.21
18.03.21
0

Did not receive my items from package but got charged

Sent a ticket with no response, There is proof of the receipt from the purchass that I bought the Bulk Value pack and did not receive my Items.

My ID: um83331134 80912149


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24 берез. 2021, 13:2924.03.21
05.01.21
1

Purchased a Mini Mix Pack for $19.95 but did not receive any items and support in the game does not recognize my I.D.

um75471993 73430282

29 берез. 2021, 01:3629.03.21
21.12.20
1

PAID $50 FOR A PACKAGE THAT CONTAINED 5 -CHICKENS x 5.    IT ONLY CONTAIN 1 SET OF 5 CHICKENS.  PLEASE CREDIT MY ACCOUNT WITH THE  OTHER 4 SETS OF CHICKENS OR REFUND MY PAYMENT.

1 квіт. 2021, 01:2601.04.21
1 квіт. 2021, 01:37(відредаговано)
29.04.19
1

I tried to purchase a Dungeon Pack three times today. The first two times the transaction failed. I looked at my online bank account and One hundred and forty dollars cnd was debited from my account three times. I opened a ticket for support but have yet to receive a reply. I may have to contact my bank to report two of the transactions as fraudulent in order to have the charges reversed. .