I have 2 raid accounts. About 10 weeks ago I bought a 6 month raid card for my second account. On 07/26/2020 I bought another 6 month raid card for my main account. This last raid card was never activated. I talked to CSR ever since, but they did not resolve anything. The claim is that the raid card was activated for my second account, which is not possible since it already has an active raid card. CSR refused a refund since 7 days have past. No raid card and no money is what I call fraud. This has been the worst customer service experience that I have had so far.

I hope the situation can be resolved.